Facilities & services
From personal assistance and beach service to family moments, meetings and celebrations.
01 · Nana Royal
VIP services
Your VIP experience begins even before your arrival. With the Nana Royal Pre-Arrival Service, every detail of your stay is tailor-made to reflect your personal preferences. Our Guest Relations Team ensures all arrangements are seamlessly handled, leaving you free to simply relax and enjoy your holiday. From arrival to departure, morning until night, we are committed to providing you with the highest level of service.
- Pre-arrival arrangements
- Guest Relations
- Private travel options
- Personal preferences
PanHellenic Airlines
Your Luxury Flight Experience
Travel in ultimate comfort and style with PanHellenic Airlines, an addition to the Karatzis Group of Companies specializing in luxury private jet services. From takeoff to landing, immerse yourself in stylish exclusivity with bespoke VIP amenities.
- Luxury ground transfers
- Gourmet inflight dining
- Fine wines and premium beverages of your choice
- Private lounge access at Heraklion Airport
Whether for business or leisure, a family getaway or a romantic escape, every journey is designed to be exceptional. With a fleet of aircraft and helicopters, PanHellenic Airlines connects you to destinations across Europe, the UK, and the Middle East. Flights are operated by professional pilots and attendants under high safety and training standards.
For details about our premium services and exclusive flight-and-accommodation packages with Nana Royal, please contact:
info@panellenic.gr · info@nanaroyal.gr
+30 2810 382915
PanHellenic Airlines – Fly with Confidence
Limousine services
Arrive in style and travel in comfort with our private limousine services, available upon request for all guests. From the moment you land in Crete, our chauffeur will be waiting to escort you directly to your luxury vehicle, ensuring a smooth and stress-free transition to Nana Royal. Enjoy a refined, comfortable ride as our experienced drivers take you to your destination with discretion and ease. During your stay, private limousine transfers are also available for any outing, allowing you to travel with complete elegance and convenience.
02 · Nana Royal
Beach services
Relax and unwind on our private sandy beach, where the exceptional service standards of Nana Royal ensure every moment is effortless.
Guests can enjoy comfortable beach pavilions, each equipped with integrated safes for your personal belongings. At the touch of a button, our attentive beach service team will deliver refreshing drinks and snacks directly to you, allowing you to fully immerse yourself in a serene, carefree experience.
For any special requests, our dedicated team is always on hand to assist, whether it’s providing beach towels or serving a selection of refreshing beverages, cocktails, iced coffee, or snacks. Spend your day on the beach fully at ease, savoring not only the ultimate relaxation of mind and body but also the stunning vistas of the Cretan Sea.
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03 · Nana Royal
Stores
Indulge in a little retail therapy without leaving the comfort of the hotel. Discover a curated selection of luxury brands, along with an assortment of books, snacks, and gifts. Whether you’re searching for the perfect keepsake for a loved one or treating yourself to a stylish new accessory, every visit promises a world of choice and delight.
Small Market
Conveniently located within our shopping arcade, the Small Market offers a wide selection of everyday and holiday essentials. Find everything from books, newspapers, and magazines to toiletries, children’s items, gifts, postcards, maps, cosmetics, and beach accessories — everything you might need for a comfortable and enjoyable stay.
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04 · Nana Royal
Conference
Nana Royal is the ideal destination for MICE visits, corporate meetings, and business events, offering a seamless blend of professional facilities and inspiring surroundings. Our resort provides a full range of services tailored to ensure the success of your event, from planning and logistics to catering and technical support.
The fully equipped conference room accommodates up to 600 guests in two halls, offering flexible seating arrangements suitable for corporate meetings, workshops, presentations, or special occasions.
- Two conference halls
- Up to 600 guests
- Flexible seating
- Event planning & technical support
Whether you are hosting a team-building event designed to inspire and motivate, or presenting your products and services to key clients, our professional environment is designed to encourage creativity, collaboration, and productivity.
Guests can complement their workday with the resort’s exceptional amenities, enjoying the stunning seaside location, taking in panoramic views of the Cretan coast, and indulging in authentic Cretan cuisine prepared with the finest local ingredients.
At Nana Royal we combine business efficiency with comfort and elegance, ensuring that your meetings and corporate events are not only productive but also memorable. Let our dedicated team assist you every step of the way, providing the expertise and attention to detail necessary to make your event a complete success.
05 · Nana Royal
Children’s World
At Nana Royal, we believe a family holiday should be a time of joy, laughter, and unforgettable memories. We provide family-friendly facilities and services for all ages, creating a safe, welcoming, and nurturing environment where your children’s wellbeing and happiness come first.
Our team of dedicated entertainers organizes a variety of activities, ensuring young guests are engaged and delighted while parents relax. We also offer a first-class childcare service tailored to each child’s needs, so every little guest feels comfortable, safe, and cared for.
For safety reasons, children should always be supervised by an adult, especially around pools and the beach. The safety and happiness of all our guests is our highest priority.
Nana Royal is a true family-friendly resort, offering everything families need for an unforgettable holiday. We warmly invite you to join us and become part of the Nana family.
Explore →Facilities and services
- Large outdoor children’s playground with shaded play area and high-standard adventure equipment
- Indoor children’s activities
- Small tables and chairs
- Children’s exclusive fun pool
- Two outdoor children’s pools
- Baby cots
- Baby phones, on request with deposit
- Baby bath tubs, on request with deposit
- Bottle warmers, on request with deposit
- Babysitting, on request with extra charge
- Baby buggies, on request with deposit
- High chairs
- Baby essentials in the hotel mini market: dry and swimming nappies, wet wipes, baby lotions, powder, sun care products, swimming aids, beach shoes and clothes, coloring books, crayons, toys and games
Children’s entertainment & facilities
- Supervised children’s programs: morning and afternoon games, T-shirt printing, beach games, competitions and engaging activities
- Daily mini disco for kids
- TV and video shows, plus movie nights
- Magician evening: a family show
- Water-skiing lessons with a qualified instructor, extra charge applies
- Tennis lessons with a certified coach, on request with extra charge
- Medical assistance: 24-hour doctor availability and daily two-hour on-site consultations
- Family-friendly facilities: buggy ramps in most areas and nappy-changing facilities in public restrooms
- Highly trained multilingual staff providing supervision and children’s entertainment
06 · Nana Royal
Entertainment
Our dedicated animation team organizes a daily program of entertainment and sports for guests of all ages, ensuring fun and activity throughout your stay.
For sports enthusiasts, the resort offers a wide variety of activities, including darts, table tennis, water polo, yoga, spinning, jumping, CrossFit, beach volleyball, football, archery, and many more.
Explore →Animation
Our skilled animation team ensures that children enjoy an unforgettable stay in a safe and nurturing environment, offering a full schedule of activities from morning until night. Young guests can take part in creative games, competitions, themed days, and mini shows several evenings a week, as well as hours of fun at the children’s playground.
A daily animation schedule is available for parents, so you can plan your day while your little ones are fully entertained.
Events
In the evenings, Nana Royal offers a vibrant entertainment program featuring performances by talented artists in our amphitheater. Younger guests can enjoy a daily mini disco in the amphitheater, while live music is featured at Anemos Bar several nights a week.
The full schedule of events is available on the notice board at the animation office or via our Nana app, downloadable from the Apple Store or Google Play Store.
07 · Nana Royal
Special occasions
Celebrate life’s most memorable moments at Nana Royal. Whether it’s an anniversary, birthday, honeymoon, or any other special occasion, our dedicated Guest Services team will handle every detail. Simply share your plans with us, and we’ll ensure your celebration is effortless, personalized, and truly unforgettable.
Services
At Nana Royal we provide a range of thoughtful services to make your stay effortless and enjoyable. Our 24-hour reception and porter service are always on hand, and we offer convenient airport transfers. Additional secretarial services are available for your convenience. Guests enjoy complimentary Wi-Fi throughout the hotel, and our friendly Guest Services team is always ready to assist with any questions or requests, ensuring your stay is as comfortable and pleasant as possible.
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